Shipping Policy
Thank you for shopping with Nivyra! Please review our shipping policy below for information on order processing, delivery times, and tracking.
Order Processing Time
All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, dispatch may be delayed by a few days. If there will be a significant delay, we will notify you via email.
Shipping Times
Once your order has been dispatched, delivery times vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| International | 7–12 business days |
Please note: delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.
If you haven't received tracking information within 3 business days of your order, please contact us at [Insert Support Email].
Customs, Duties & Taxes
Nivyra is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office. Please check with your local authorities for more information before placing an order.
Shipping Delays
While we strive to ensure timely delivery, please note that once a package leaves our facility, delivery is handled by third-party couriers. Nivyra is not liable for delays caused by the carrier, customs, or circumstances outside our control.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. Nivyra is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at [Insert Support Email] and we will do our best to update it before dispatch.
Lost or Missing Packages
If your tracking shows your package as delivered but you have not received it, please check with neighbors and your local courier office first. If the issue is not resolved, contact us at [Insert Support Email] and we will assist you.
Contact Us
If you have any questions about your order or this policy, please reach out to us at: Email: [Insert Support Email]